Empty chairs aren’t a marketing problem
Published on: 22/09/2026
Empty chairs often point to an ops and follow-up gap, not a need to buy more ads. Start by protecting the paid capacity and people who already raised their hands.
Insights & Articles
Ops notes for shops that lose work
between hello and booked.
Productized CRM and follow-up notes for appointment shops booking, texts, and the path from hello to booked. Syndra-only.
Phone-only shops: stop losing work in the follow-up gap
Published on: 18/09/2026
Most phone-only shops don’t lose work because the craft is bad — they lose it in the quiet stretch after someone reaches out. Soft process notes on closing the follow-up gap.
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