Frequently Asked Questions
Got Questions? We Have
Answers.
Everything you need to know about timelines, pricing, ownership, revisions, automation, and support. Can't find your answer? Just ask.
Frequently Asked Questions
Got Questions? We Have Answers.
Everything you need to know about timelines, pricing, ownership, revisions, automation, and support. Can't find your answer? Just ask.
Timelines
How long does a typical project take?
Most standard projects (Starter and Growth packages) are delivered within 2 to 4 weeks. Complex enterprise scale integrations take between 4 to 6 weeks. We provide a clear milestone calendar during our discovery call.
Pricing
What's included in the pricing?
Every plan is transparent and all-inclusive — design, development, automation setup, and ongoing support. No hidden fees or surprise charges. You can upgrade or adapt your plan anytime as your business grows.
Ownership
Do I own the website and assets you build?
Absolutely. You own 100% of your website, code, designs, and all digital assets we create. We build on your accounts and transfer full ownership upon launch — no lock-in.
Revisions
How many revisions are included?
All plans include unlimited revisions during the design phase. We iterate until you're thrilled with the direction. Development-phase changes are handled through our agile sprint process.
Automation
Can Syndra integrate with my existing CRM and tools?
Yes! We build seamless custom integrations with major calendars (Google, Outlook), popular CRMs, Slack, Stripe, Zapier, and virtually any system with an API or webhook support.
Support
What kind of ongoing support do you offer?
All plans include support, performance monitoring, technical updates, and monthly strategy check-ins. Growth and Scale plans add priority 24/7 support and a dedicated account manager.
Pricing
Can I cancel or change my plan anytime?
Yes. Our plans are month-to-month with no long-term contracts. You can upgrade, downgrade, or cancel anytime. We believe in earning your business every month.
Timelines
What if I need something faster than the standard timeline?
We offer expedited delivery on certain projects for an additional rush fee. Availability depends on current capacity — mention your deadline on the discovery call and we'll do our best to accommodate.
Still Have Questions?
Our team is happy to answer any specific questions about your project, timeline, or requirements.
Ask Us on a Strategy Call